Showroom visits by appointment only
At any given time, many of our American Motorhomes are being rented out to customers for music, motorsport and private-hire event, so your vehicle of choice might not be at our Somerset HQ for you to visit and look around, should you be interested in buying or renting one of our RVs.
So if there are any specific vehicles you are interested in then please pre-arrange your showroom visit so we can coordinate your visit for when the vehicle is on-site – you can email us here or call 01761 300 489
American Motorhome video walk-throughs
Thank you for your understanding and we look forward to welcoming you to our showroom soon and the many fantastic motorsport and music festivals now taking place across the UK and Europe!
Event and Festival Postponement
Given the exceptional circumstances caused by the current pandemic, we wanted to clarify our refund policy for all those who have booked an American Motorhome with us over the coming months.
Usually, as you would expect, all deposits paid are non-refundable as per our terms of booking but in the current circumstances, this will not necessarily apply.
Should an event or festival be postponed or deferred by the organiser of the event, your Empire RV booking will be transferred to the new date announced by the organiser and your deposit will be retained.
If the new date is not convenient for you as the hirer, a credit note will be issued for use on any booking made prior to 31 December 2022.
We do however reserve the right to substitute vehicles given the potential for the new date and booking to clash with other commitments or events and festivals. Currently, this applies to Glastonbury Festival, with tickets rolling over to the 2022 event.
Event and Festival Cancellation
Should an event be cancelled by the organiser, you as the hirer will have the option of a full refund or a credit note to be used on any booking made prior to 31 December 2024.
Stay safe, happy and well.
Very best wishes from James, Tim and the Empire RV team.